Frequently Asked Questions

  • No, you can book directly. A GP referral is only needed if you plan to claim Medicare rebates through a Mental Health Care Plan.

  • The first session is a chance for us to get to know each other. We’ll talk about what’s brought you here, what you’d like to work on, and how we can best support you moving forward.

  • Yes. We offer secure, confidential online appointments for clients who prefer the comfort and flexibility of meeting from home.

  • Finding the right provider is important. You’re welcome to book an initial consultation to see if our approach feels right — and if not, we would be happy to recommend other professionals who might suit your needs.

  • Yes, most clients with a valid Mental Health Care Plan from their GP can claim a Medicare rebate. Some private health funds may also offer rebates — check with your provider for details.

  • Sessions run for about 50 minutes. The frequency of appointments can be weekly, fortnightly, or as needed — we’ll decide together based on your goals.

  • Please provide at least 24 hours’ notice if you need to cancel or reschedule, as this time is set aside just for you. Late cancellations may incur a fee.

  • Absolutely. What you share in sessions stays private, unless there are serious concerns about your safety or the safety of others.